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Service

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After-sales Service Network


• 10 service locations in China, equipping sales services personnels.
• 4 region service centers: in Shanghai, Beijing, Chongqing, Shenzhen and other offices.

Advantages of Our After-sales Service
★  Professional Quality

Advantages of Our After-sales Service


★  Professional Quality
Engineers of after-sales services are all rich in knowledge and practical experience in machinery, electricity and so forth, and occupied in these fields for many years so that they can solve relative problems rapidly and well.

★  Service Mechanism
Active services—engineers of after-sales services would visit customers with unceasing phones or field visit.
Round-clock on-line services (400-669-0001) and 72-hour mechanism for handling with complaints from users.

★  After-sales Guarantee
One year guarantee period. Provide service and replace parts for free.After the guarantee period expires, provide free service but replace parts at cost price.Provide free technology support in the long term.

 

★  After-sales Guarantee
One year guarantee period. Provide service and replace parts for free.After the guarantee period expires, provide free service but replace parts at cost price.Provide free technology support in the long term.

Complete Chinese After-sales Service System——
after-sales service car launching ceremony in January, 2010.

 

Complete Chinese After-sales Service System—— after-sales service car launching ceremony in January, 2010.

KEMT professional service team- Response within 2 hours,
and arrive at the customer's workshop within 24 hours.

KEMT professional service team- Response within 2 hours, and arrive at the customer's workshop within 24 hours.

Professional after-sales training plan


Training qualified technical operator for the customers
Training qualified technical operator for the customer regularly
Equipment debugging/sample processing/equipment maintenance/ system programming

Professional after-sales training plan

Complete Spare Parts Storage Center


With the complete domestic spare parts storage center system, our company can provide corresponding spare parts to customers rapidly, avoid economical loss due to the too long purchasing period.

Complete Spare Parts Storage Center

Contact Us

Shanghai KEMT Precision Machine Tool Co., Ltd.

Add: C705, 7th floor, building A, No.1439 Wuzhong Road, Shanghai.

 

Changzhou KEMT CNC Technology Co., Ltd.

Add: No.18 Lingxiang Road, Economic Development Zone, Wujin District, Changzhou City, Jiangsu Province, China
Tel:

Phone/whatsapp:15728741629
E-mail:liuxx@cnkemt.com

Changzhou Kemt CNC Technology Co., Ltd 苏ICP备11066638号-1 Designed by www.300.cn