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After-sales service network situation
• 10 service contact stations nationwide: Service contact stations are set up in all representative offices nationwide, and service personnel are equipped.
• 4 regional service centers nationwide: Regional service centers have been set up in representative offices such as Shanghai, Beijing, Chongqing, and Shenzhen.
Advantages of our after-sales service system
Professional quality:
Possessing rich knowledge and practical experience in mechanics, electricity, etc.
Service system:
Proactive service——After-sales service engineers regularly call customers or visit customers on site
Swift service——24-hour online telephone service (400-669-0001), 72-hour user complaint response mechanism
After-sales guarantee:
One-year warranty period, free after-sales service and replacement of parts;
After the warranty period expires, no service fee will be charged, and parts will be replaced at cost;
Long-term free technical support.
Address: No. 18, Lingxiang Road, Wujiang Economic Development Zone, Changzhou City, Jiangsu Province
Tel:+86-519-68858800
Fax: +86-519-68858900
Domestic Website Email:zhangzd@cnkemt.com
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